Frequently asked questions

IPOPS is the acronym for Imej Parking (Group of Companies) Online Payment System.

To enable easier season transaction at car parks. This will also eliminate unnecessary procedures and also creates alternative payment mode for customers.

Please access Imej Parking Sdn Bhd’s (IPSB) official website at ipops.imejparking.com.my and then the access to the registration and payment portal is shown on the main site.

Via the IPOPS initiative, all cash and cheque handling at the individual car parks had been discontinued as these transactions can be made online As such, all components that facilitates manual payment at car parks (such as issuance of receipt) had been removed gradually.

All, company and individuals. All that needs to be done is to register your particulars and get the registration authenticated by the MIS team, following which you can enjoy using the facilities from the comfort of your chosen location.

There is no charges for using IPOPS system and also for the payment using IPAY88 Services.

You can do all the parking application by online such as Parking Application, Parking Renewal, On Hold Request, Report and Pay Lost Passcard, Report and Pay Damaged Passcard, Report Invalid Passcard, Update your Profile Information, Change your Password, View your payment record, view your Invoices and Refund Application.

The pass card can be collected at your respective car parks within three (3) working days once your request is completed and authenticated. The same applies for damaged/lost passcard applications.

Not required. As long as you had filled the form online, our administrator will deactivate your card according to the date you had specified. If you fail to commence the parking after the stipulated On Hold period, your parking facility will be cancelled accordingly (refer to the Terms and Condition in the IPOPS portal)

Two (2) to four (4) weeks maximum as per our Terms and Conditions.

Possibly there are two reasons :-
1) Your car park is yet to be included in the database (in progress).
2) There are contractual commitments of Imej Group of Companies that disabling the car parks in question to be included in the portal.
However, in case the abovesaid query comes to you, request the person who had enquired to write to us at ipops@imej.com.my for further information by the teams involved.

The blocking date is still maintained at the 3rd (for individuals) and 10th (company/corporate accounts) of each month. However, late payments will definitely result in auto blocking of your respective pass cards as the system is controlled centrally nowadays and not at the respective car parks. As such, please effect your payments much earlier than what are you used to do at current.